Viewpoint is a user involvement charity for people to share their personal experiences on drugs, alcohol and mental health in order to influence positive change.

We’re the only organisation of its kind in Hertfordshire that focuses on giving people a voice to influence change. Hearing firsthand from our users offers valuable advice that can help others. Through their expertise, this information can greatly help providers to make the biggest difference in peoples’ lives.

We achieve this by:

• Representing our service users
• Holding ‘Get Together’ meetings with Guest Speakers from different services around the county
• Hosting specialist workshops
• Carrying out surveys and listening to user feedback
• Providing training and recovery focused courses

We offer training courses in many areas, for example, personality disorder, mental health first aid, impact of substance misuse and transgender awareness to name a few. This training is unique as it is provided by people with lived experience which makes it reflective and authentic.

We hold regular meetings and events for individuals who have used mental health services in Hertfordshire to provide and share their personal experiences and opinions, both good and bad, on the services in the area. We can organise for service users to input ideas, plans and documents to be fully involved in the decision making processes.